Aviation FAQs

General technical, troubleshooting and inquiries can be directed to our support team at aviation@siriusxm.ca. Questions related to a specific App or Hardware should be directed to the manufacturer of the Hardware of app.

The SiriusXM Aviation service coverage area is the continental US, southern Canada and Mexico plus approximately 150 miles offshore. See Coverage Map

The main advantages of satellite delivered weather and audio is a combination of the continuously updated content and the extensive coverage area. Satellite service is available throughout the continental U.S. and southern Canada as shown on the Coverage Map.

A ground based system has minimum and maximum altitude limitations, so is not accessible while on the ground or above certain altitudes. Additionally ground based service is limited to the proximity to the towers and by obstructions like mountains that can block the signal.

There are 4 Subscription Service Plan Tiers ranging from $29.99/month to $99.99/Month, plus any applicable taxes. You can pay monthly, or annually. The SiriusXM Pilot for ForeFlight service plan is $39.99/month plus any applicable taxes.

You can pay with a credit card either monthly, or annually.

SiriusXM radio is optional and is discounted when added to an Aviation plan. Audio can be added for as low as $11.99/month when bundled with the Aviation subscription. You can also get SiriusXM Radio on your phone or online with the Platinum Plan.

SiriusXM radio is optional and is a separate monthly charge it is discounted when bundled with the Aviation subscription on the same account. Bundle all of your audio subscriptions on the same account to receive additional multi-subscription/ Family discounts. Second Aviation weather subscriptions are not discounted.

You can add SiriusXM Radio to your SiriusXM Aviation Service. If your hardware is compatible, you can access and control satellite radio through the same equipment that you access our weather service. You can also purchase a separate SiriusXM Radio and audio subscription and connect it to the audio system in your plane.

You can activate SiriusXM Aviation weather service online or by calling 1-844-823-0843. You will need your radio ID/ESN ready when you call to activate.

You can subscribe monthly to SiriusXM Aviation service or annually. The SiriusXM Aviation subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply.

Please see our Customer Agreement for complete terms and how to cancel, which includes calling us at 1-844-823-0843. All fees, content and features are subject to change. You can suspend your Aviation service for up to 6 months at no charge when your plane is not in use.

You can suspend your SiriusXM Aviation Weather Service for up to 6 months when you are not using it by calling 1-844-823-0843 and asking to suspend. When a customer suspends, we credit whatever service they have paid for to their service when they start it back up.

The SiriusXM subscription and hardware are sold separately. The subscription plan you choose will automatically renew and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply.

Please see our Customer Agreement for complete terms and how to cancel, which includes calling us at 1-844-823-0843. All fees, content and features are subject to change.

After you subscribe to SiriusXM Aviation, you need to send an activation signal to your receiver. You can activate online or by calling 1-844-823-0843. Hours of operation are Monday – Friday from 8 a.m. – 8 p.m. ET.

You can send a refresh signal to your receiver at siriusxm.ca/refresh on your smartphone or computer or call 1-844-823-0843. You will need your Radio ID/ESN.

Your Radio ID is the unique number for your receiver. The Radio ID may be printed on the unit itself or it is available through the menu of the display device to which it is connected.

Please notify us by calling 1-844-823-0843 so we can update your account and enable service on your new plane. You will need the Radio ID of the receiver in the new plane. If you sold a plane, please let the new owner know it is equipped with SiriusXM Aviation and have them call us at 1-844-823-0843 to subscribe.

SiriusXM’s weather data is sourced from The Weather Company, the industry standard for Weather Data. The models used to generate forecast information vary by data service element or feature.

SiriusXM data is sourced information from the Weather Company, the industry standard for Weather Data. It is the best data available.

SiriusXM data service elements are updated at multiple rates. Dynamic elements like radar, storm cells and lightning are updated every 2.5 minutes, while other more stable data elements could be updated every 60+ minutes. It’s important to note that there are two variables at work with our broadcast weather service: data update rates and transmit intervals. While a product source may be updated every 30 minutes, the same data may be transmitted every 5 minutes.

SiriusXM worked with its aviation electronics partners to arrive at the optimal cadence of updated data and transmit intervals to ensure customers receive critical information in a timely manner.