Reporting to the Associate Director, Enterprise Operations & Music
The Enterprise Operations Technician is responsible for taking care of day-to-day operations in our Broadcast Facility, with a focus on the video installation. The role encompasses installation, set-up, testing, operation, and maintenance of the video infrastructure while also assisting with maintaining our audio infrastructure.
Job Details
Accountabilities
Broadcast Engineering (Video and Audio)
- Installation and configuration of new / replacement equipment
- Troubleshooting technical issues as they arise
- Equipment maintenance as required (including preventative maintenance, configuration, testing, inspection, and updating of systems)
- Maintain a high-standard for broadcast content
Programming Support
- Operating video and/or audio equipment in support of live or pre-recorded content creation
- Become familiar with the roles and duties of the Programming Team so as to be able to support the various roles effectively
- Provide after-hours remote technical support as assigned
- Set-up and operate equipment for on-location activities as required
Additional
- Attend meetings and functions as required
- Plan and communicate maintenance work being performed to those potentially impacted
- Create and maintain equipment and procedural documentation
- Perform additional duties as reasonably assigned
Knowledge and Skill Requirements
Level of Education
- Completion of college program in broadcast/video technology
Job-related Experience
- 1-3 years of relevant experience in audio/video technology
- Familiarity with audio and video editing software
Skills & Background
- Willingness to work flexible hours, and provide on-call technical support
- Excellent communication skills
- Composure in completing time-sensitive tasks
- Experience with both Apple and Microsoft operating systems
- Attention to detail a must
- A drive to succeed and to improve
Communications
This position is frequently called upon to reach agreement with others in order to complete work activities; requires presenting a point of view at times and influence others to adopt a course of action.
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